Unparallelled support for our partners

At STIEBEL ELTRON UK we are very proud of our reputation for offering the very best customer support alongside the highest quality products.

Stiebel Eltron UK services for partners
Stiebel Eltron UK services for partners

Support at every step

Step 1: Win customers with our wide range of products and system solutions

If your customer is looking to take advantage of government incentives for renewable technologies have a wide range of MCS approved products to give options for all possible situations. We also specialise in making integrated heat pump and solar systems easy to give clients two bites at the RHI cherry! Our heat pump controllers are specially designed to control both heat pump and solar thermal, prioritising the most efficient source.

Alongside our renewable range we also have a huge range of electric heating and hot water products, all designed to be as green as possible. 

If your project involves a new build or major renovation we can therefore offer solutions  for every room in the house. And if you buy accross our renewable and home comforts ranges we can offer attractive incentives that help keep costs down for both you and your customer and help you win a bigger share of work on a project.

As part of our commitment to offering the best service we are also currently offering a free ISG with all our heat pump packs. This


Step 2: Free of charge design service for renewable heating and hot water projects

We offer a unique free design and specification service for our partners. We provide a robust system design, helping you to ensure that your project starts off on the right foot from day one.

Step 3: Ongoing help and advice during your projects

We pride ourselves on our technical expertise and customer support: we offer training and advice at every stage. We also offer a wide range of online tools and planning materials that help you answer questions quickly for yourself.

Step 4: Free comissioning for heat pump installations

Until you are completely confident with every aspect of installing our products, one of our technical experts will visit site to comission every installation. This support helps you ensure optimised effciciency for the system and happy customers.

Step 5: Free extended warranty offer for RHI installations

And even once your installation is complete we continue to look after you and your customers. We are offering a free extended 7 year warranty for all qualifying Stiebel heat pump installations by Stiebel Eltron approved partners.

For installations that don't qualify we still offer the extended warranty as an option that you can offer to your clients.

Step 6: Grow your business with PR & Marketing support

Collaborate with us on case studies and make use of our many support materials for installers. We are active in marketing with many of our installers and have won many awards in conjunction with them. If you would like to raiase the profile of your business, just talk to us today.