Heat Pump Pass

Installer and stakeholder training on the basic concepts of heating and cooling with heat pumps delivered through on demand video sessions.

How to sign up

We have a limited number of licenses for every month for the course and allocate these on a first come, first served basis. Normally we have ample supply to allow for immedate access, though at busy times you may be placed on a waiting list for a short period. To request access simply email training@stiebel-eltron.co.uk or fill in the contact form linked below.

Course content

  • How does a heat pump work?
  • COP, SCOP & SPF
  • Different heat pump types
  • Monovalent, Monoenergetic, Bivalent Parallel and Alternative
  • On-Off Vs. Inverter
  • Different types of heating circuits
  • System pressure and water quality
  • Pipe sizing
  • With or without a buffer?
  • Different models of air source heat pumps
  • How to site an air source heat pump
  • Horizontal vs. vertical ground source collectors
  • Water to water heat pumps
  • System design
  • Domestic hot water
  • Domestic hot water cylinders for heat pump systems
  • Cooling with heat pump 
  • WPM heat pump manager
  • Wiring a heat pump
  • Heat pump cascades
  • A checklist before turning on a heat pump
  • Error codes
  • Considerations for heat pumps only doing DHW