Serviceworld/ISG Packages

The Internet Services Gateway (ISG) allows you to operate and manage your heat pump system through any device connected to your home network, or even using your smartphone.

ISG Basic package

  • Access your heat pump controller accross the internet
  • ISG units can be purchased as an extra with your heat pump; they are currently being included free with some of our heat pump packages; see your local stockist for more information or discuss with your installer.
  • We are currently giving away 2 years free access to the ISG extended offering with every ISG purchased - see details below.

ISG extended offering - linking to the Serviceworld portal

  • Data access to the heat pump controller by your installer
  • Remote access to the heat pump controller over the internet
  • Graphical view of heat pump performance
  • Error notification by email and SMS
  • Tracked reporting data year on year

Free during warranty and then £40 a year thereafter