Supporting Architects & Developers Through the FHS and FBS
Video: Supporting Architects & Developers Through the FHS and FBS
How we support you
Support and partnership
We don’t just sell products – we will work with you to achieve your aims. There is help and advice at every stage of a project from planning through to installation, commissioning and aftersales support.
At the planning stage
Stricter compliance testing and documentation means that collaboration between architects, M&E engineers, and energy assessors will need to start much earlier in the design process. We are here to help your teams through that process. Your local specification manager will be happy to be involved from the earliest stages of a project to help ensure no opportunities for cost and space savings are missed, while also making compliance straightforward.
Pre-installation
Our dedicated planning and technical teams will provide your contractors with the detail they need to plan robust and easily installed systems. Our training team offers free hands-on or virtual training to ensure participants have all the knowledge and experience they need before working on a live system. We are happy to work with your existing installation partners or recommend STIEBEL ELTRON Specialist Partners local to your areas of operation.
At the installation stage
Because we won’t ever leave your installers stuck on site with a problem, we help safeguard your deadlines. With both field based and telephone support as needed along with online tools and a wealth of information available on our partner portal 24/7, they can tackle new tasks with confidence.
Aftersales
We offer ongoing maintenance packages for heat pumps so that your teams can move on to the next job.
Key features of the updated standards
And what they mean for developers and architects
UK building regulations are evolving to reduce both embodied carbon and carbon emissions, improving energy efficiency in new developments, creating healthier built environments. Whilst standards are performance based rather than technology specific, the changes do make certain technologies much more likely to be required to achieve compliance.